Factors Influencing Organizational Commitment of Employees at the Government Savings Bank Head Office and Affiliated Units

Abstract

This study aimed to investigate the influence of job characteristics, work experience, and quality of work life on the organizational commitment of employees at the Government Savings Bank headquarters and its affiliated units. The sample consisted of 400 employees and staff members from the headquarters and affiliated units. Data were collected through questionnaires, and the statistical methods employed included frequency, percentage, mean, standard deviation, and multiple regression analysis. The research findings indicated that: (1) Job characteristics, including task identity, task feedback, and opportunities for interpersonal interaction, had a positive effect on employees’ organizational commitment. (2) Work experience, particularly self-worth, perceptions of organizational dependability, fulfillment of expectations, and attitudes toward colleagues and the organization, also demonstrated a positive influence on organizational commitment. (3) Quality of work life, comprising fair compensation, workplace safety, and opportunities for growth and job security, was found to have a positive effect on the organizational commitment of employees at the Government Savings Bank headquarters and its affiliated units.