The Evaluation of Procurement Tracking System: Case Study of Faculty of Law, Naresuan University, Thailand

Abstract

The Evaluation of a Procurement Tracking System: A Case Study of the Faculty of Law, Naresuan University. This research aims to evaluate the satisfaction level of the procurement tracking system and to use the evaluation results for further system development and improvement. The researchers used Google Workspace, supported by the university, to develop this system. The results of the research show that: 1) System Development: The developed system uses Google Sheets for backend data management, Google Looker Studio for creating interactive charts, and Google Calendar for real-time notifications. 2) Evaluation: The sample group for the system evaluation consisted of 18 people, including executives, supervisors, and operational staff of the Faculty of Law. The overall user satisfaction survey results were at the highest level in three main aspects: system functionality (Mean = 4.74, SD = 0.43), usability (Mean = 4.64, SD = 0.83), and performance (Mean = 4.69, SD = 0.68). 3) Benefits: The system helps track the status of procurement, preventing document loss and reducing the need for current-date approval of procurement documents in the 3-D accounting system. It also enhances work efficiency, reduces errors, and allows executives to quickly and accurately monitor the status.