Leadership and Organizational Culture in Higher Education Institutions: Development Approaches Towards Excellence in the Era of Change
Keywords:
Leadership, Organizational Culture, Higher Education Institutions, Organizational Development, Change ManagementAbstract
This study aimed to analyze the roles and interrelationships between leadership and organizational culture in higher education institutions, with a particular focus on Thai higher education in the context of rapid change. Employing a comprehensive literature review and case study analysis of both domestic and international institutions, the research revealed that effective leadership in modern higher education should integrate characteristics of transformational, digital, and ethical leadership, coupled with adaptability and strategic thinking. Concurrently, organizational culture should emphasize learning, innovation, flexibility, collaboration, and social responsibility. The study advocated for a systematic and concurrent development of both leadership and organizational culture, taking into account the unique context of each institution and the challenges posed by an Era of Change. This article presented strategies for enhancing leadership and organizational culture in Thai higher education institutions, aimed at elevating educational quality, fostering innovation, and bolstering international competitiveness. Furthermore, it proposed avenues for future research to expand the knowledge base in this critical area.
References
กัลยา แจ่มแจ้ง. (2562). ภาวะผู้นำ: แนวคิด ทฤษฎี และทักษะสำคัญสำหรับผู้นำองค์การยุคใหม่. วารสารวิชาการมหาวิทยาลัยอีสเทิร์นเอเชีย ฉบับสังคมศาสตร์และมนุษยศาสตร์, 9(1), 269-280.
นิติพล ภูตะโชติ, และวิภาวี เจริญวงศ์วัฒนา. (2562). อิทธิพลของภาวะผู้นำการเปลี่ยนแปลงและวัฒนธรรมองค์การที่มีต่อประสิทธิผลองค์การของมหาวิทยาลัยในกำกับของรัฐ. Veridian E- Journal, Silpakorn University ฉบับภาษาไทย สาขามนุษยศาสตร์ สังคมศาสตร์ และศิลปะ, 12(5),1720-1737.
รังสรรค์ ประเสริฐศรี. (2561). พฤติกรรมองค์การ. (พิมพ์ครั้งที่ 3). กรุงเทพฯ: Diamond in Business World.
นริศ ภัทรกานต์กุล. (2562). ภาวะผู้นำของผู้บริหารกับวัฒนธรรมองค์กรของมหาวิทยาลัยในกำกับของรัฐ: กรณีศึกษามหาวิทยาลัยเกษตรศาสตร์. Kasetsart Journal of Social Sciences, 40(2), 397-406.
ธีรยุส วัฒนาศุภโชค. (2560). แนวคิดทฤษฎีภาวะผู้นำ. วารสารมนุษยศาสตร์และสังคมศาสตร์ มหาวิทยาลัยมหาสารคาม, 36(6), 248-256.
สำนักงานสภานโยบายการอุดมศึกษา วิทยาศาสตร์ วิจัยและนวัตกรรมแห่งชาติ. (2564). แผนด้านการอุดมศึกษา เพื่อผลิตและพัฒนากำลังคนของประเทศ พ.ศ. 2564-2570. สืบค้นเมื่อ 30 กันยายน 2567 จาก https://www.nxpo.or.th/th/report/7726/.
สุวิมล ว่องวาณิช. (2563). การบริหารคณะครุศาสตร์จุฬาลงกรณ์มหาวิทยาลัยเพื่อความยั่งยืนตามแนวคิดของ Lozano. วารสารอิเล็กทรอนิกส์การเรียนรู้ทางไกลเชิงนวัตกรรม, 10(2), 1-20.
Aboramadan, M., Dahleez, K., & Hamad, M. H. (2020). Servant Leadership and Academic Outcomes in Higher Education: The Role of Job Satisfaction. International Journal of Organizational Analysis, 29(3), 562-584.
Adler, S., Campion, M., Colquitt, A., Grubb, A., Murphy, K., Ollander-Krane, R., & Pulakos, E. D. (2022). Getting rid of performance ratings: Genius or folly? A debate. Industrial and Organizational Psychology, 9(2), 219-252.
Altbach, P. G., & de Wit, H. (2018). The Challenge to Higher Education Internationalisation. University World News, (494). Retrieved on August 30, 2024. from https://www.universityworldnews.com/post.php?story=20180220091648602.
Alonderiene, R., & Majauskaite, M. (2016). Leadership Style and Job Satisfaction in Higher Education Institutions. International Journal of Educational Management, 30(1), 140-164.
Atan, T., & Mahmood, N. H. N. (2019). The Effects of Ethical Leadership on Organizational Commitment in Malaysian Higher Education. International Journal of Academic Research in Business and Social Sciences, 9(9), 969-983.
Asaraphan, C. (2021). Leadership and Organizational Culture in Thai Higher Education Institutions. Journal of Education and Learning, 15(1), 1-12.
Avolio, B. J., & Gardner, W. L. (2005). Authentic Leadership Development: Getting to the Root of Positive forms of Leadership. The Leadership Quarterly, 16(3), 315-338.
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology, 60, 421-449.
Bass, B. M. (1985). Leadership and Performance Beyond Expectations. New York: Free Press.
Bass, B. M., & Riggio, R. E. (2006). Transformational Leadership (2nd Ed.). Mahwah, NJ: Lawrence Erlbaum Associates.
Becher, T. & Trowler, P. (2001) Academic Tribes and Territories: Intellectual Enquiry and the Cultures of Disciplines (2nd Ed.). Buckingham: Open University Press/SRHE.
Bendermacher, G. W. G., oude Egbrink, M. G. A., Wolfhagen, I. H. A. P., & Dolmans, D. H. J. M. (2017). Unravelling Quality Culture in Higher Education: A Realist Review. Higher Education, 73(1), 39-60.
Bolman, Lee G., & Joan V. Gallos. (2011). Reframing Academic Leadership. San Francisco, CA: Jossey-Bass.
Brown, F. W., & Moshavi, D. (2002). Herding Academic Cats: Faculty Reactions to Transformational and Contingent Reward Leadership by Department Chairs. Journal of Leadership & Organizational Studies, 8(3), 79-93.
Brown, M. E., & Treviño, L. K. (2006). Ethical Leadership: A Review and Future Directions. The Leadership Quarterly, 17(6), 595-616.
Bryman, A. (2007). Effective Leadership in Higher Education: A Literature Review. Studies in Higher Education, 32(6), 693-710.
Bunzel, D. L. (2023). Universities in the post-COVID-19 Era: How Organizational Culture Shapes Strategic Responses. Journal of Management & Organization, 29(1), 21-39.
Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework. (3rd Ed.). San Francisco: Jossey-Bass.
Clark, B. R. (1972). The Organizational Saga in Higher Education. Administrative Science Quarterly, 17(2), 178-184.
Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2019). Organizational Behavior: Improving Performance and Commitment in the Workplace. English: McGraw-Hill Education.
Coman, Adela, & Catalina Bonciu. (2016). Organizational Culture in Higher Education: Learning from the Best. European Journal of Social Sciences Education and Research, 3(1), 135-145. Retrieved on August 30, 2024 from http://journals.euser.org/files/articles/ejser_jan_apr_16/Coman.pdf
Cortellazzo, Laura, Bruni, Elena & Zampieri, Rita. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, 10. Article 1938. Retrieved on August 30, 2024 from https://doi.org/10.3389/fpsyg.2019.01938.
Davies, B., & Davies, B. J. (2010). The Nature and Dimensions of Strategic Leadership. International Studies in Educational Administration, 38(1), 5-21.
Delery, J. E., & Gupta, N. (2016). Human resource management practices and organizational effectiveness: Internal fit matters. Journal of Organizational Effectiveness: People and Performance, 3(2), 139-163.
Denison, D. R. (1990). Corporate Culture and Organizational Effectiveness. New York: John Wiley & Sons.
Denison, D. R., & Mishra, A. K. (1995). Toward a Theory of Organizational Culture and Effectiveness. Organization Science, 6(2), 204-223.
DuBrin, A. J. (2019). Leadership: Research Findings, Practice, and Skills (9th Ed.). New York: Cengage Learning.
Gigliotti, R. A., & Ruben, B. D. (2019). Leadership and Communication in Higher Education: Current Theories, Research, and Future Directions. In The Handbook of Communication Training (pp. 65-80). New York, NY: Routledge.
Ghasemy, M., Hussin, S., & Megat Daud, M. A. K. (2021). The Impact of Transformational Leadership on Academic Staff Performance in Malaysian Research Rniversities. SAGE Open, 11(4), 1-19.
Hallinger, P., & Kantamara, P. (2000). Educational Change in Thailand: Opening a Window Onto Leadership as A Cultural Process. School Leadership & Management, 20(2), 189-205.
Hazelkorn, E., & Gibson, A. (2019). Public Goods and Public Policy: What is Public Good, and Who and What Decides?. Higher Education, 78(2), 257-271. Retrieved on August 30, 2024 form https://doi.org/10.1007/s10734-018-0341-3
Heifetz, R., Grashow, A., & Linsky, M. (2009). The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Boston: Harvard Business.
Hogan, S. J., & Coote, L. V. (2014). Organizational Culture, Innovation, and Performance: A Test of Schein's Model. Journal of Business Research, 67(8), 1609-1621.
Huang, X., & Li, B. (2020). The Influence of Organizational Culture on Organizational Effectiveness in Chinese Higher Education Institutions. Journal of Organizational Change Management, 33(6), 1041-1055.
Johnstone, D. B., & Marcucci, P. N. (2010). Financing Higher Education Worldwide: Who Pays? Who Should Pay?. Baltimore: The Johns Hopkins University.
Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2019). How Digital Leadership is (n't) Different. MIT Sloan Management Review, 60(3), 34-39.
Kezar, A., & Eckel, P. D. (2016). The Effect of Institutional Culture on Change Strategies in Higher Education: Universal Principles or Culturally Responsive Concepts?. The Journal of Higher Education, 73(4), 435-460.
Kezar, A., Carducci, R., & Contreras-McGavin, M. (2006). Rethinking The “L” Word in Higher Education: The Revolution of Research on Leadership. ASHE Higher Education Report, 31(6), 1-240.
Kouzes, J. M., & Posner, B. Z. (2017). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (6th Ed.). Hoboken, NJ: John Wiley & Sons.
Kouzes, J. M., & Posner, B. Z. (2017). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. (pp. 123-178). John Wiley & Sons.
LeBeau, J. E., & Ward, K. (2009). Organizing higher education for collaboration: A guide for campus leaders. Journal of College Student Development, 50(5), 565-567.
Longworth, N. (2003). Lifelong Learning in Action: Transforming Education in The 21st Century. Century London. Kogan Page.
Lozano, R., Ceulemans, K., Alonso-Almeida, M., Huisingh, D., Lozano, F. J., Waas, T., Lambrechts, W., Lukman, R., & Hugé, J. (2015). A Review of Commitment and Implementation of Sustainable Development in Higher Education: Results from a Worldwide Survey. Journal of Cleaner Production, 108, 1-18.
Lozano, R., Merrill, M. Y., Sammalisto, K., Ceulemans, K., & Lozano, F. J. (2018). Connecting Competences and Pedagogical Approaches for Sustainable Development in Higher Education: A Literature Review and Framework Proposal. Sustainability, 10(2), 583.
Lunenburg, F. C. (2011). Leadership Versus Management: A key Distinction-At least in Theory. International Journal of Management, Business, and Administration, 14(1), 1-4.
Luthans, F., & Doh, J. P. (2018). International Management: Culture, Strategy, and Behavior. (10th Ed.). New York: McGraw-Hill Education.
Mainemelis, C., Kark, R., & Epitropaki, O. (2021). Creative Leadership: A Multi-context Conceptualization. The Academy of Management Annals, 15(1), 292-334.
Marginson, S. (2016). The Worldwide Trend to High Participation Higher Education: Dynamics of Social Stratification in Inclusive Systems. Higher Education, 72(4), 413-434.
Mahmood, M., Uddin, M. A., & Fan, L. (2019). The influence of transformational leadership on employees’ creative process engagement: A multi-level analysis. Management Decision, 57(3), 741-764.
Mousa, M., Massoud, H. K., & Ayoubi, R. M. (2019). Responsible Leadership, Organizational Commitment, and Academic Service Quality: The Prspectives of Egyptian Public University employees. International Journal of Educational Management, 33(1), 30-50.
Northouse, P. G. (2019). Leadership: Theory and Practice (8th Ed.). Thousand Oaks, CA: Sage.
Northouse, P. G. (2021). Leadership: Theory and Practice (9th Ed.). Thousand Oaks, CA: SAGE Publications.
Penprase, B. E. (2018). The Fourth Industrial Revolution and Higher Education. In N. W. Gleason (Ed.), Higher Education in the Era of the Fourth Industrial Revolution. Singapore: Palgrave Macmillan.
Pimpa, N. (2012). Amazing Thailand: Organizational Culture in the Thai Public Sector. International Business Research, 5(11), 35-42.
Purcell, W. M., Henriksen, H., & Spengler, J. D. (2019). Universities as the Engine of Transformational Sustainability Toward Delivering the Sustainable Development Goals: “Living labs” For Sustainability. International Journal of Sustainability in Higher Education, 20(8), 1343-1357.
Puangyoykeaw, K., & Nishide, Y. (2021). Organizational Culture, job Satisfaction and Turnover Intention in Thai Universities: A mixed-methods study. SAGE Open, 11(2), 1-16.
Ramírez-Montoya, M. S., & Lugo-Ocando, J. (2020). Systematic Review of Mixed Methods in the Framework of Educational Innovation. Comunicar, 28(65), 9-20.
Ramsden, P. (1998). Learning to Lead in Higher Education. London: Routledge.
Ragazzi, M., & Ghidini, F. (2017). Environmental Sustainability of Universities: Critical Analysis of a Green Ranking. Energy Procedia, 119(2017), 111-120.
Robbins, S. P., & Judge, T. A. (2018). Organizational Behavior (18th Ed.). London: Pearson Education.
Salmi, J. (2020). COVID's Lessons for Global Higher Education: Coping with the Present While Building A More Equitable Future. Lumina Foundation. Retrieved on October 1, 2020 from https://www.luminafoundation.org/wp-content/uploads/2020/11/covids-lessons-for-global-higher-education.pdf
Schein, E. H. (2010). Organizational Culture and Leadership (4th Ed.). San Francisco, CA: Jossey-Bass.
Schein, E. H., & Schein, P. A. (2017). Organizational Culture and Leadership (5th Ed.)., San Francisco: Wiley & Sons.
Senge, P. M. (2006). The Fifth Discipline: The Art and Practice of the Learning Organization. Doubleday New York: A Division of Random House.
Sheninger, E. (2019). Digital Leadership: Changing Paradigms for Changing Times. Thousand Oaks, CA: Corwin.
Spendlove, M. (2007). Competencies for Effective Leadership in Higher Education. International Journal of Educational Management, 21(5), 407-417.
Sriussadaporn-Charoenngam, N., & Jablin, F. M. (1999). An Exploratory Study of Communication Competence in Thai Organizations. Journal of Business Communication, 36(4), 382-418.
Suriyankietkaew, S., & Avery, G. C. (2019). Sustainable Leadership: Indicators and Strategies for Developing and Assessing Sustainable Leadership. Sustainability, 11(10), 1-18.
Suwannarat, P., Phonthanukitithaworn, C., & Sawangarreerug, T. (2023). The Impact of Organizational Culture on Job Satisfaction and Organizational Commitment: Evidence from Thai Higher Education Institutions. Journal of Asian Finance, Economics and Business, 10(1), 161-172.
Tapinos, E., Dyson, R. G., & Meadows, M. (2005). The Impact of Performance Measurement in Strategic Planning. International Journal of Productivity and Performance Management, 54(5/6), 370-384.
Tideman, S. G., Arts, M., & Zandee, D. P. (2019). Sustainable Leadership: Towards a Workable Definition. Journal of Cleaner Production, 224, 1494-1510.
Tierney, W. G. (1988). Organizational Culture in Higher Education: Defining the Essentials. The Journal of Higher Education, 59(1), 2-21.
Tierney, W.G. (2008). The impact of culture on organizational decision making: theory and practice in higher education. Sterling: Stylus Publishing, LLC.
Toduk, Y., & Gande, A. (2020). Digital Leadership: A New Leadership Style for the 21st Century. International Journal of Technology, Policy and Management, 20(4), 388-405.
Toquero, C. M. (2020). Challenges and Opportunities for Higher Education Amid the COVID-19 Pandemic: The Philippine Context. Pedagogical Research, 5(4), 1-5
Tseng, M. L. (2017). Using Social Media and Qualitative and Quantitative Information Scales to Benchmark Corporate Sustainability. Journal of Cleaner Production, 142(2), 727-738.
Warrick, D. D. (2017). What Leaders Need to Know about Organization Culture. Business Horizons, 60, 395-404.
Williams, D. A., Berger, J. B., & McClendon, S. A. (2005). Toward a Model of Inclusive Excellence and Change in Postsecondary Institutions. Washington, D.C.: Association of American Colleges and Universities.
World Economic Forum. (2020). The Future of Jobs Report 2020. World Economic Forum. Retrieved on April 20, 2023. from https://www.weforum.org/reports/the-future-of-jobs-report-2020.
Yukl, G. (2020). Leadership in Organizations (9th Ed.). Upper Saddle River, NJ: Pearson.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Suan Dusit Graduate School Academic Journal
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
