Airline Workers on the Risk of the Corona Virus Epidemic

Abstract

The objectives of the study were: 1) to study the level of knowledge, understanding, and attitude of operators in various positions affecting risk management, organizational management, and effective communication of operators 2) to study the understanding or knowledge related to risk management, organization management, and effective communication of operators which affected its use in improving the efficiency of working in organizations. The samples included 400 operators working at the airport and in the airline business. The samples were selected by using stratified sampling. The questionnaire was used as the tool in data collection. The IOC (Index of Item-Objective Congruence) index was evaluated by five experts ranging from 0.60 to 1.00 and the reliability analysis of the overall test indicated Cronbach’s Alpha Coefficient (α) of 0.99. The data was analyzed by using descriptive statistics and multiple regression analysis. The result was shown that 1) the operators had an understanding of the effective communication at the highest level, followed by the ability to use, 2) the operators’ understanding of the risk management affected the application of knowledge for operational development at the statistical significance level of 0.05 (β = 0.12, t = 3.06, Sig. = 0.000), 3) the understanding of organizational management affected the application of knowledge for operational development at the statistical significance level of 0.05 (β = 0.40, t = 11.64, Sig. = 0.000), 4) the effective communication affected the application of knowledge for operational development at the statistical significance level of 0.05 (β = 0.31, t = 8.17, Sig. = 0.000).