Factors related to satisfaction in Computer Laboratory in Faculty of management sciences Rambhai Barni Rajabhat University

Abstract

The purposes of this research were 1) to study the satisfaction of teachers and students with the use of a Computer Laboratory in the Faculty of Management Sciences at Rambhai Barni Rajabhat University. 2) to study factors affecting teacher and student satisfaction in using the Computer Laboratory in the Faculty of Management Sciences at Rambhai Barni Rajabhat University. The sample group used in this research was 41 teachers and 413 students, who were selected by convenient random sampling. The research instrument used for collecting data was a questionnaire on satisfaction with the computer laboratory in the Faculty of Management Sciences Rambhai Barni Rajabhat University created by the research team. The statistics used in data analysis were Percentage, Mean, Standard Deviation, and Pearson’s Correlation Coefficient. The results showed teachers and students collective satisfaction in using the Computer Laboratory was at a high level ( =4.34, S.D.=0.48, =3.94, S.D.=0.63) The factor of service of officials was at the highest satisfaction ( =4.75, S.D.=1.40, =4.09, S.D.=0.54), whereas the factor of program was the lowest satisfaction ( =4.26, S.D.=0.69, =3.93, S.D.=0.66). In addition, Statistically, all of factors were associated with satisfaction in using the Computer Laboratory at a medium level. Factors with the highest correlation are network system(r=.700, P-value <.01), program(r=.694, P-value <.01), computer equipment(r=.668, P-value <.01), service of officials(r=.640, P-value <.01) and computer laboratory (r=.624, P-value <.01) respectively.