Realization of the General Data Protection Regulation (GDPR) of Airport operational staff

Abstract

The purpose of this research was to study the behavior of information perception of the General Data Protection Regulation (GDPR) of ground service staff at the International Airport. The sample group was 391 male and female ground service staff working at International Airport, aged 18-60 years. Survey Research, 391 sets of questionnaires, were used to collect the data. Data was analyzed using descriptive statistics to find frequency, percentage, mean, and standard deviation and Inferential Statistical Analysis for t-test, one-way analysis of variance (One Way ANOVA) The study found that regarding demographic data, most of the samples were female, aged 26-35, with a bachelor's degree, and working as Passenger Service Officers. For the perception of information from personal media, the respondents gained the most from training or seminars (Mean = 4.26). For the perception of information from mass media, the respondents perceived the most from the internet (Mean = 4.70). The sample group had little knowledge about the Personal Data Protection Act (GDPR) and when measuring the level of initial information perception, it was found that most of them had low level of knowledge about GDPR. (Mean = 36.42%).