KBU Journal of Aviation Management:KBUJAM

Improving Operational Resilience with AIRQUAL: Managing Flight Delays and Cancellations in Airport IT Disruptions

Thongchai Jeeradist — 2025-08-31

This study investigates the application of the AIRQUAL model in assessing and enhancing airport service quality during technology network disruptions that often lead to flight delays and cancellations. By integrating AIRQUAL dimensions (Airline/Airport Service Quality Model) with operational resilience strategies, the research aims to identify key factors influencing passenger satisfaction, operational continuity, and airport collaborative decision-making (A-CDM). Findings are expected to provide recommendations for airport authorities, airlines, and stakeholders in developing proactive mitigation frameworks to minimize operational disruptions caused by technology network failures.

Application of Unmanned Aerial Vehicle (UAV) Technology by the Army Aviation Center in Disaster Relief Operations

Supawit Atama — 2025-08-31

Disasters, particularly forest fires in Northern Thailand, are among the major threats that impact national security in various aspects, including the environment, public health, the economy, and the country's international image. Forest fires occur annually and are a primary cause of air pollution, especially fine particulate matter (PM2.5), which poses serious health risks to the human respiratory system. Due to the limitations of traditional methods in controlling and suppressing forest fires, the use of unmanned aerial vehicle (UAV) technology has been increasingly adopted in various operations. UAVs offer significant advantages such as the ability to access difficult terrains, high maneuverability, and the capacity to be equipped with sensors and thermal imaging cameras for hotspot detection. Moreover, UAVs can carry out missions continuously and with high precision, making them highly effective tools in supporting wildfire prevention and suppression. This research paper aims to study the roles, capabilities, and effectiveness of UAVs operated by the Army Aviation Center in addressing forest fire issues in Northern Thailand. It also analyzes strategies for optimizing the application of this technology in future disaster management contexts.

Development of Floating Wastewater Treatment System Using Expired Life Jacket Materials from Aviation Industry

Niti Sirichanya — 2025-08-31

This research developed a floating wastewater treatment system utilizing expired life jacket materials from the aviation industry to address dual environmental challenges: aviation waste management and community wastewater treatment under the circular economy framework. The system comprises floating structures made from life jacket foam, solar-powered aeration systems, and biological components. Results demonstrated high treatment efficiency with BOD reduction of 85.3%, COD reduction of 80.0%, TSS reduction of 87.4%, and DO increase of 275%, meeting all Pollution Control Department standards. Construction costs were 50% lower than conventional systems with a 2.4-year payback period. The study found that expired life jackets from three major Thai airlines could produce 6,200-7,500 treatment units annually. Case studies at Rangsit Canal Community and Khlong Lat Mayom Floating Market demonstrated successful water quality improvement and community income generation. This innovation supports sustainable development goals and creates a scalable waste-to-value management model.

Innovative Concepts in Army Pilot Training Using Virtual Reality (VR) Technologies

ปณชัย ธนะปัด — 2025-08-31

In an era of rapid technological development, armed forces worldwide are incorporating innovations to enhance the training of army pilots, who face challenges related to safety, high costs, and training environments. Although flight simulators help reduce risks, they still have some drawbacks, such as high procurement and maintenance costs, the need for specific space, and a lack of flexibility. Virtual Reality (VR) technology, therefore, presents an attractive alternative as it reduces these limitations. VR helps train in a realistic virtual environment, reduces fuel and personnel support costs, and increases safety, especially when training for emergency scenarios that are risky in real-life training.

This study aims to 1) explore the trends and feasibility of using VR in army pilot training, and 2) propose innovations in this field by analyzing research data and case studies from abroad, while also assessing the context of the Thai Army, which still lacks the systematic integration of this technology. The findings indicate that VR has a high potential for army pilot training, particularly in terms of cost, which is 10-100 times lower than traditional flight simulators. Additionally, VR offers flexibility in repeating high-risk scenarios and real-time result tracking. However, there are still some limitations.

VR technology is an effective and cost-efficient training tool for army pilots, helping to reduce costs, enhance safety, and improve training capabilities. Although there are some technical limitations, the ongoing development of hardware (e.g., Apple Vision Pro, Meta Quest) and software will address these weaknesses. For the Thai Army, integrating VR technology can significantly enhance training effectiveness.

Smart Aviation Warehouse & Enterprise Integration

Sumichaya Suwannasri — 2025-08-31

In the digital economy, where speed and accuracy are crucial for competitive advantage, warehouse management has become a strategic component that directly impacts supply chain efficiency and customer satisfaction. This article presents a conceptual framework and architecture for integrating an Automated Storage and Retrieval System (ASRS) with an Enterprise Resource Planning (ERP) system, analyzing the data connectivity structure of the Warehouse Management System (WMS) as a key intermediary. A qualitative research methodology was employed, involving 12 key informants. The findings indicate that organizations can achieve an average labor cost reduction of 30% and increase inventory data accuracy to over 95%. This integration transforms traditional warehouses into "Smart Warehouses" capable of automation, error reduction, optimized space utilization, and providing precise, real-time inventory data. The outcomes not only enhance warehouse productivity but also empower organizations to make effective data-driven decisions, which is fundamental to building a sustainable competitive advantage.