Digital Transformation in Thai Higher Education: A Mixed-Methods Analysis of Post-Pandemic Innovations and Sustainable Learning Models
Keywords:
digital transformation, Thai higher education, hybrid learning, post-pandemic education, educational technology, cultural adaptation, mixed-methods researchAbstract
Background: The COVID-19 pandemic catalyzed unprecedented digital transformation in Thai higher education, accelerating technological adoption and forcing institutions to reimagine educational delivery models within Thailand's unique cultural and socioeconomic context.
Purpose: This mixed-methods study examines the sustained impact of pandemic-driven digital transformation initiatives in Thai higher education institutions, analyzing how universities evolved from emergency remote teaching to comprehensive digital learning ecosystems while addressing cultural, linguistic, and socioeconomic challenges.
Methods: Using a sequential explanatory mixed-methods design, we collected quantitative data from 156 Thai higher education institutions and qualitative data from 72 stakeholders across public and private universities. Data collection included institutional surveys, student performance metrics, financial analysis, and in-depth interviews with administrators, faculty, and students.
Results: Three critical transformation dimensions emerged: (1) Culturally-adaptive hybrid learning models increased student satisfaction by 42% while maintaining Thai educational values; (2) Context-specific engagement technologies improved accessibility for rural students by 58% and reduced language barriers; (3) Strategic infrastructure development enhanced institutional resilience with 67% of universities reporting improved crisis preparedness. Institutions implementing comprehensive transformation strategies demonstrated significantly higher performance across academic outcomes (F = 15.23, p < .001), student satisfaction (η² = .34), and financial sustainability indicators.
Conclusions: Successful digital transformation in Thai higher education requires culturally-responsive integration of technology, pedagogy, and infrastructure that respects Buddhist educational principles while addressing Thailand's digital divide. The study contributes a validated framework for sustainable digital transformation in culturally diverse higher education contexts.
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