การปูทางสู่ดิจิทัล: เอกสารแสดงจุดยืนเกี่ยวกับการเสริมสร้าง ICT เพื่อการกำกับดูแลสาธารณะเชิงปฏิรูปในฟิลิปปินส์
คำสำคัญ:
ICT in Public Governance, Digital Transformation, Public Service Delivery, e-Governance Policy, Philippinesบทคัดย่อ
This position paper argues that strengthening Information and Communications Technology (ICT) in Philippine public governance is essential for national development and for fostering a more transparent, efficient, and inclusive society. Although the Department of Information and Communications Technology (DICT) has made progress with initiatives such as the eGovPH Superapp, eGovDX, Digital National ID, and the National Broadband Plan, significant gaps remain in areas like infrastructure, digital literacy, interoperability, and cybersecurity. These gaps hinder the government’s responsiveness and accountability. The paper asserts that a comprehensive, citizen-centered approach to enhancing ICT is crucial for transforming public service delivery. This includes reducing transaction times, increasing accessibility, and minimizing corruption. Moreover, robust ICT integration promotes transparency and accountability through digital records, real-time updates, and open data initiatives, ultimately fostering public trust. The position highlights the necessity of bridging the digital divide to include rural, remote, and marginalized communities. To address these issues, five strategic pillars are proposed: accelerating the National Broadband Plan, enforcing a national interoperability framework with strong data governance, strengthening cybersecurity, launching comprehensive digital literacy and capacity-building programs, and updating policy and legal frameworks. A commitment to digitally empowered governance will ultimately improve the quality of life for all Filipinos.
เอกสารอ้างอิง
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