จิรวัฒนานนท์ ด. The Perception of Passenger in Marketing Mix Factors Affecting to Service Quality of Domestic Low Cost Airlines. KBU Journal of Aviation Management:KBUJAM, Bangkok, Thailand, v. 2, n. 1, p. 8–24, 2024. Disponível em: https://so19.tci-thaijo.org/index.php/KBUJAM/article/view/441. Acesso em: 11 apr. 2025.