พรหมภู่ พ. The perception of airline passengers toward airport service quality. KBU Journal of Aviation Management:KBUJAM, Bangkok, Thailand, v. 1, n. 2, p. 63–81, 2023. Disponível em: https://so19.tci-thaijo.org/index.php/KBUJAM/article/view/291. Acesso em: 3 jul. 2025.